Return & Refund Policy

Last updated: November 03, 2021

Thank you for choosing at NRB Islamic Life Insurance Ltd.

The following terms are applicable for any Insurance Products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to NRB Islamic Life Insurance Ltd, Navana Zohura Square (7th Floor), 28 Kazi Nazrul Islam Avenue, Dhaka-1000.

  • Goods/Products refer to the items offered for sale on the Service (Like Insurance Plans).

  • Orders mean a request by You to purchase Insurance Plan/s from Us.

  • Service refers to the Website.

  • Website refers to NRB Islamic Life Insurance Ltd, accessible from

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

Your payment is collected through this website considering your full consent to purchase the intended Insurance Policy. No Refund/Return/Cancellation of payment is allowed.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: